We deliver to France, Luxembourg, the Netherlands, Germany, Spain, Austria and Italy.
Shipping costs are included in the prices shown on our website.
The delivery time is between 2 and 10 working days depending on the brand of bike and the country of destination.
You will be informed by e-mail when your package leaves.
For France and Luxembourg, you will receive an e-mail from the carrier offering you several delivery days (Monday, Tuesday, Wednesday, Thursday, Friday or Saturday morning).
You have two possibilities of assembly :
- Factory box (set and assembled at 70%)
- Ready to use (set and assembled to 98%)
In this case, your ebike will be assembled, adjusted, tested (1-2 km) and packed by our specialized mechanics. All you have to do is turn the handlebars and mount the pedals. The two necessary tools are included in the box.
When you receive your package, you should check its condition.
If there is any damage (torn box, damaged, open, ...), you must report it on the carrier's delivery note and keep a copy for yourself, to send to us.